Calculating Your Hotel's CLC Billing Recovery ROI: A Real-World Breakdown
Hotel owners and GMs ask us the same question before signing up: "What's my actual ROI going to be?" It's a fair question, and unlike most service providers, we can give you a concrete framework to calculate it before you spend a dime.
Start with your CLC volume. How many CLC reservations does your property process per month? For most hotels in the 100-250 room range, the answer is typically 80-300 CLC stays per month, depending on location and corporate mix. If you don't know your exact number, your PMS can generate a source-of-business report filtered by CLC or Corpay.
Next, estimate your error rate. Industry data and our own audits consistently show that 5-8% of CLC transactions have some form of billing discrepancy — declined cards, rate mismatches, timing errors, or missed charges. Hotels without active reconciliation processes tend to be at the higher end.
Now calculate the average revenue impact per error. The median CLC billing discrepancy we recover is $47 per affected transaction. Some are $5 rate mismatches; others are $200+ full-stay declines. But $47 is a reliable average across thousands of recoveries.
Put it together: a 150-room hotel processing 150 CLC stays per month with a 6% error rate has approximately 9 recoverable discrepancies monthly. At $47 average recovery, that's $423 in recovered revenue per month.
Your cost with Reconcile CLC: 150 rooms x $3/month = $450/month. That looks like break-even — until you factor in the historical audit. When we onboard a new property, we audit the previous 90 days and typically recover $2,000-$5,000 in accumulated discrepancies. That initial recovery alone often covers your first 6-12 months of service fees.
After the initial catch-up, ongoing recovery consistently exceeds monthly service costs by 3-5x. The math works — and we're confident enough in it to offer month-to-month terms with no long-term contracts.