What Happens During a CLC Billing Audit: Our Process From Start to Finish

Transparency matters, especially when you're trusting someone with your hotel's financial data. Here's exactly what happens when you partner with Reconcile CLC for billing recovery.

Phase one is the historical audit. We request 90 days of CLC transaction data from your PMS and accounting system. This includes reservation details, posted rates, payment records, and any declined transaction logs. We cross-reference every CLC stay against Corpay's authorization records to identify discrepancies — declined cards, short payments, rate mismatches, and missed charges.

This initial audit typically reveals the full scope of revenue leakage. For a 150-room hotel processing 200+ CLC stays per month, we commonly find $2,000-$5,000 in recoverable revenue from just the first 90 days.

Phase two is active recovery. For every discrepancy we identify, we initiate the appropriate resolution channel with Corpay. Declined cards get reauthorized. Rate mismatches get adjusted. Missed charges get processed through Corpay's late-charge procedures. We handle all the back-and-forth communication — your team doesn't touch it.

Phase three is ongoing monitoring. After the initial recovery, we integrate with your billing workflow on a continuous basis. Every new CLC reservation gets audited within 48 hours of checkout. Errors get caught and corrected in real-time instead of accumulating for months.

The numbers speak for themselves: most hotels see a 5-10x return on our $3/room/month fee within the first quarter. A 200-room property paying $600/month in service fees typically recovers $3,000-$6,000 monthly in revenue that would have otherwise been lost.

No setup fees. No long-term contracts. No percentage-based cuts from recovered revenue. Just a flat, predictable monthly rate and a team that knows CLC billing inside and out.